Refund and Return Policy
Last Updated: 09 – 01 -2024
8+
Year
16+
Locations
40000+
Deliveries
40+
Warehouse
At WhiskeyVariety Ltd, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our refund and return policy.
1. Returns
- You may return any unused and unopened item within 14 days of delivery for a full refund.
- To initiate a return, please contact our customer service team to obtain a return authorization.
- Returned items must be in their original packaging and accompanied by proof of purchase.
2. Refunds
- Refunds will be processed within 5-7 business days of receiving the returned item.
- Refunds will be issued to the original method of payment used for the purchase.
- Please note that shipping and handling fees are non-refundable.
3. Damaged or Defective Items
- If your item arrives damaged or defective, please contact us immediately to arrange for a replacement or refund.
- We may request photos or additional information to assist with the resolution process.
4. Exchanges
- We currently do not offer exchanges for different items. If you would like to exchange an item, you must return the original item for a refund and place a new order for the desired item.
5. Return Shipping
- Customers are responsible for return shipping costs unless the item received is damaged or defective.
- We recommend using a trackable shipping service to ensure your return reaches us safely.
6. Exceptions
- Certain items, such as personalized or perishable goods, may not be eligible for return or refund. Please contact us for further information.
7. Contact Us
Contact Us: For any questions regarding returns, please contact us at info@whiskeyvariety.com.
Tel: 920-543-6022
Address: 108 Collins Rd, Warner, New Hampshire, 03278 USA